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F.A.Q.

FREQUENTLY ASKED QUESTIONS:

 Where is your store located?

              HipSway is located in the heart of downtown Conway, Arkansas.
              920 Locust Street
              Conway, AR 72034
 

What are your store hours?

               Monday-Friday 10AM-6PM
               Saturday 10AM-5PM
               Sunday 12PM-5PM
 

What is your return policy?

               You can find our return policy in all its glory here: Return Policy
 

How do I join your email list?

               It's simple just scoll on down to the bottom of the page and you'll see it there
               on the bottom right. Trust us you don't want to miss out on this...you'll be
               the first ones to be notified of specials, discounts and re-stocks.
 

How do I create an account?

               You can create an account by clicking that little link at the top of the page and
               filling out your information, or you can create an account at checkout.
 

 Why should I create an account?

              To make ordering easier and faster (double win)! But also to access your order
              history, save items to your wishlist, save multiple addresses and to track
              progress of current orders.
 

 Can I pre-order products that are sold out?

              At this time we do not accept pre-orders for merchandise. But if you sign
              up for our mailing list you will be notified when our best sellers are back
              in stock.
 

How do I apply a discount code?

             Discount codes can be applied in the last stage of the checkout process before
             you confirm your order and enter your payment information. While we don't
             always have active discount codes, we always advertise when we do.             
 

How do I know if my order was received?

            You will receive an email confirming your order. To ensure you receive the email
            make sure to add us to your email list. You can also create an account at checkout
            to ensure that you have the option to view your order history.
 

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